Skip to main content
Brian Schwartz

Background

About

I'm a UX and product design leader based in St. Louis with more than 20 years of experience across consulting, enterprise, startup, and SaaS environments. My work centers on enterprise platforms, design systems, and research for products that support complex operational decisions, backed by a front-end development background that still shapes how I work with engineering teams today.

My background spans UX research, service design, interaction design, product strategy, and branding, including years running an interactive agency. I think of design as both a systems problem and a craft. The goal is reducing friction and making complex business logic feel understandable, without losing the intuitive touches and small visual moments that make a product feel good to use.

Leadership has been a growing part of that work. At PepsiCo I helped grow the service design organization and built the company's first enterprise dashboard design system supporting multiple internal AI-powered platforms, leading discovery efforts, design teams, and cross-functional initiatives that turned ambiguous problems into practical product direction.

Outside of work, I live in a suburb of St. Louis. I spend my personal time coaching youth baseball, watching sports with my three sons and hanging out with my wife.

Education

  • University of Phoenix

    B.S. Applied Psychology, Emphasis in Media and Technology

    Magna Cum Laude, April 2026

    The degree focused heavily on human behavior, communication, cognition, and digital interaction, influencing how I approach UX research, service design, and product strategy.

  • The Wharton School

    Aresty Institute of Executive Education

    PepsiCo Leadership for Digital Professionals, 2023

  • NN/g

    Leading Highly Effective UX Teams, 2023

  • University of Missouri, Columbia

    Business, Emphasis in Marketing

    1996–1999

Industry Experience

Enterprise SaaSFinancial Services / RetirementConsumer Packaged GoodsAI / ML ApplicationsCRM / Sales ToolsHealthcare / Public HealthDesign ConsultingB2B SaaS Startups